.

“Dan provided exceptional Simpro support to Firesec Compliance & Vulcan Fire following our system go-live. He delivered additional training, made critical system adjustments, and collaborated with our team to address workflow issues, finding the best solutions within Simpro.

Dan also set up specific contracts in the system and tailored training sessions to meet the distinct needs of various teams. His clear communication and focused management of issues were invaluable.

I highly recommend Dan for his unwavering support, clear communication, and ability to stay on track while managing complex issues. His expertise has been instrumental in optimising our experience with the system and enhancing our operational delivery as a result.“

David Harris, Managing Director

Firesec Compliance & Vulcan Fire

“Dan spearheaded the implementation of Simpro in the Technical Services department at CCSS, where we handle the larger, more complex projects in the business. He translated our workflows into the new system, facilitating the transition. Dan provided in-depth training for our teams and produced comprehensive PDF and video guides to support both office and field operations. His calm demeanour, extensive knowledge, and responsiveness were invaluable throughout the process. I highly recommend Dan for his exceptional skills and professional approach.“

Jason Hanson, Technical Services Director

CCSS Fire & Security Ltd

“Dan was in charge of our implementation process for our simPRO system. We found him to be simPRO’s greatest asset for the following reasons:

Honest – he made sure, right from the start, that we were clear on the possibilities and limitations and pushed our teams to understand and embrace them.

Knowledgeable – Dan gives you so much confidence that he can guide you to the best possible solution swiftly.

Personable – Dan has a fantastic personality and quickly felt like a member of our team. He developed strong relationships throughout our organisation which allowed him to be very direct and drive the changes we needed in our organisation.

I do not hesitate to recommend Dan. This is a man you can trust, which is essential when working with systems that require experts to help drive them forward.“

Stephen Peal, Group Managing Director

YorPower Limited

“Dan led the development of our new Fire Damper inspection certificate process, significantly enhancing our efficiency in this area of the business. His innovative approach and expertise transformed a time-consuming, manual process into a streamlined, digital workflow. Thanks to Dan, we can now deliver certificates to our clients within a day of the service visit, giving us a competitive edge. We highly recommend Dan for his dedication, problem-solving skills, and ability to deliver outstanding results.”

Liam Sutton, Senior Fire Damper Operations Manager

Air Projects Limited

“I worked with Dan on the Countrywide and Drain Doctor Simpro implementation projects at Neighbourly. Dan helped us to work through all the use cases translating these into the necessary workflows in Simpro, he also assisted with our subsequent customisation journey to design new features in the system. Dan provided clear and concise guidelines of exactly what was and wasn’t possible in the software allowing us to make accurate decisions as a team. Working with Dan we developed a structured training programme that we could roll out to franchises nationwide. I highly recommend Dan for his attention to detail, conscientiousness and ability to work through problems in a calm and methodical manner.”

Chris Mizon

formerly Business Solutions Manager at Neighbourly UK

“Dan led the Simpro implementation project kick-off at James Frew Limited, where we offer a comprehensive range of property solutions, from maintenance and upgrades to large mechanical installations. We serve major private house developers, main contractors, and social housing providers, with offices across the Central Belt of Scotland.

Dan expertly guided us through the initial stages, enabling our internal project team to gain an understanding of the system and carry out system setup and data imports. He then smoothly transitioned the project to one of the Simpro trainers for user training. His in-depth knowledge and clear communication ensured a seamless transition, setting a solid foundation for our team.

Dan was instrumental in aligning Simpro with our diverse operational requirements. He was professional, approachable, and responsive, making the implementation process straightforward and manageable.“

Gordon Mack, Head of Operations

James Frew Limited

“Dan supported Virtual FM following our initial Simpro implementation by providing additional training and short sessions to address our specific queries. His ability to explain technical concepts in simple terms was invaluable, enabling us to understand and resolve issues effectively and manage them in the long term. Dan’s expertise and clear communication greatly enhanced our confidence in using the system. I highly recommend him for his exceptional support and knowledge.“

Dawn Lawrie, Group Systems Director

Virtual Services Group

“I had the pleasure of managing Dan Bevan during our time at EA-RS, me as Chief Information Officer, and Dan as our Digital Solutions Manager.
Dan is an exceptional software implementation consultant and an even better problem solver.
If the building was on fire, Dan would calmly guide everyone out, fix the sprinkler system on the way, and still make it to the next meeting on time. He’s unflappable and always focused on finding solutions, no matter how chaotic things get.
Dan is also one of the most genuinely caring people I’ve worked with. He’s not just about getting the job done (which he does impeccably well), he truly cares about his colleagues and their well-being.
If you need someone who can handle complex projects with ease and keep a level head under pressure, Dan is your guy. He’s reliable, skilled, and a great person to have on your team.“

John Trickett, Chief Information Officer

EA-RS Group Limited

“Dan led the implementation of Simpro in the Service Operations department at CCSS. He successfully translated our workflows and customer requirements into the new system, ensuring a smooth transition. Dan provided comprehensive training for our teams and created detailed PDF and video guides for both office and mobile use. Throughout the process, he was calm, knowledgeable, and responsive. I highly recommend Dan for his expertise and professionalism.“

Claire Hicks, Central Service Manager

CCSS Fire & Security Ltd

“Dan is the first person I turn to when I need a straightforward answer to a question about the system. He was also always there to take me and the team through workflow related questions that we needed to work out a way of handling in the software.

After go-live Dan assisted us in resolving the system issues and additional queries that would arise daily and weekly from individuals and teams. I would keep a tracker of the issues and through meeting regularly and providing additional training, we eventually reduced the number of issues down to virtually zero.

Dan’s patience, persistence and ability to explain things in simple terms sets him apart and was key to us getting the system to the place it is today. I would highly recommend Dan to other service businesses looking for software implementation support.”

Aimée Attwood, National Service Operations Manager

EA-RS Group Limited

“Dan managed the implementation of Simpro in the Sales department at CCSS, transitioning our estimating and sales processes to Simpro’s cloud-based platform. He provided user friendly training and created detailed PDF and video guides to ensure our team’s success. His expertise and responsiveness aided a smooth transition.”

Sarah Barrows, Sales Manager

CCSS Fire & Security Ltd